Frequently Asked Questions - KMCO shop & bookings
Please reach us at hello@kellimarieco.com if you cannot find an answer to your question.
To make it easy, you can submit a return request via our Start a Return/Exchange page
within 7 days of receiving the last of your packages with ALL of the items from your order with:
- Your name,
- E-mail,
- Order number,
- The item(s) information (item name, size & color)
- The reasons for return (see the Return Policy or the Start a Return page for details).
We do not accept exchanges of any kind for any item.
For more information, including what items are available for returns, & information about the return and exchanges policies, please see the Returns and Exchanges Page.
All items except swimwear, intimates, jewelry, bodysuits, hair accessories, beauty products, and all sale items from the KMCO shop can be returned. Sports bras can be returned.
We do not accept exchanges of any kind for any item.
See the Returns & Exchanges page for more.
Swimwear, intimates, jewelry, bodysuits, hair accessories, beauty products, and all sale items from the KMCO shop are final sale only.
We do not accept exchanges of any kind for any item. See the Returns & Exchanges page for more.
KMCO ships to all 50 states within the U.S.A., including the U.S territories like Puetro Rico, Guam, and the U.S. Virgin Islands, plus all APOs/FPOs.
KMCO is based in the U.S.A, and unfortunately we are unable to ship internationally at this time. All updates when that changes will be posted here and on the Shipping Page.
Yes. When you spend $100 or over at the KMCO Shop, shipping is FREE.
Most shipping can take between 2-7 business days; and all swimwear will ship between 5-10 business days.
However, shipping can take between 2-21 days due to COVID and other shopping delays. If you experience shipping problems, or have concerns, please feel free to e-mail us at hello@kellimarieco.com with "shipping question" in the subject line.
If there is a known shipping delay (that we are aware of ahead of time), we will put all of the items in a Shipping Delay category in the shop that is categorized by shipping dates. This can occur outside of the holiday season. We are sorry for the inconvenience.
All holiday shipping guides and schedules will be posted on the Shipping Page.
If there is a known shipping delay (that we are aware of ahead of time), we will put all of the items in a Shipping Delay category in the shop that is categorized by shipping dates. This can occur outside of the holiday season. We are sorry for the inconvenience.
Any holiday shipping delay information will appear here, the Shipping page & the Home Page.
You can find a mix of brands that I am always cultivating that make up the KMCO Collection; some brands you might recognize are - BCBG, Levis, French Connection, Bobi Black, C'est Toi and so much more.
Special note: If you can't find these brands yet, hang tight, they are on their way.
For clothing - clothing items are available in sizes XS-3X, sometimes 4X.
For shoes - shoes are available in sizes 6-10.
Limited stock items are pieces we have in limited stock quantity and sizes. These items may or may not always be restocked later in all sizes and colors. For more, see the Policies Page.
In general, wash before wearing in the gentle or hand wash cycle. Hang or line dry.
There are a few pieces you can tumble dry low. For specific care instructions, see the product details or the tag. Most products should have them. If you are still unsure or have questions, please e-mail me at shop@kellimarieco.com with "clothing care instructions" in the subject line.
On the banner up at the top the webpage, you will find sale and discount code to use in your cart. You can also find both sale and discount codes on the Shop page under "KMCO Shop Information" section at the bottom of the page.
Send us an e-mail at shop@kellimarieco.com with your name, e-mail, order number and the code you are trying to use. We will make sure you still receive the discount.
You receive a 10% discount off your first purchase or next purchase for any item in the kmco shop.
Send us an e-mail at hello@kelimarieco.com and we will send you a discount code.
Right now, we are waiting to open our brand ambassador program. When it opens, you will be able to apply via the Ambassador Page. Until then, you can join our waitlist on the Ambassador page. We will keep you up to date via e-mail; check back here and on the Ambassador page for updates.
Soon - TBD. Release dates will be available here.
Right now, the time is still to be determined when classes will open back up. Keep an eye out on this page and the Fitness and Nutrition page for more information on the timing of classes opening up. When they do, the Bookings page will be online again, and you will be able to book a class on the Bookings page.
Right now, the time is still to be determined when bookings will open up. Keep an eye out on this page and the Fitness & Nutrition page for more information on the timing of sessions opening up. When they do, the Bookings page will be online again, and you will be able to book a class on the Bookings page.
Right now, the time is still to be determined when the bookings will open. Keep an eye out on this page for more information on the timing of sessions opening up. When they do, the Bookings page will be online again, and you will be able to book a class on the Bookings page.
Yes and no. Right now, I am focusing on pregnancy with the intent to expand beyond pregnancy later on with the content and bookings at KMCO. However, I will write blog posts and other fitness and nutrition related content and information that anyone can use. My barre classes are focused on pregnancy and postpartum up to 18 months, however anyone can take them. We would love to have you.
Frequently Asked Questions - kmco
Please reach us at hello.kellimarieco@gmail.com if you cannot find an answer to your question.
Kelli taught dance for about 8 years, wrote for several online newspapers and magazines about fashion, beauty, food, and more where she developed her own recipes; taught a cooking school; and worked in the fashion and beauty industry with several stores and other brands. She is currently in school for dual degrees in English and Nutrition with other degrees in education and fashion. For more on both her work and education experience, see the About Page.
Some content will be free; other content will cost between $1-5. Check out our shop or magazine/digital content page for more details. You will be able to download all purchases.
Yes, you will be able to download both the digital content and magazines. They are available for purchase and download in the KMCO Shop. The content is about fashion, beauty, fitness and nutrition. See our magazine and digital content page for more.
The times are to be determined. When they do become available, the release dates will be available here.
Yes. Kelli is certified as a pregnancy fitness and nutrition specialist, a group fitness instructor and a nutrition specialst/coach.
Use the contact page or e-mail us at hello@kellimarieco.com
DMs are welcome on social media. Please give Kelli some time to get back to you on social medial; it's taking a little extra time right now. Thank you for your patience. She will get back to as soon as possible.
Send an e-mail to collab@kellimarieco.com.
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